Quality First: Managing Workload - BMA Advice
BMA Guidance: Quality first: Managing Workload to deliver safe patient care
This guidance covers reducing clinical workload that is inappropriate for GPs or practices, so that GPs can be available for and improve access to patients requiring core primary medical care services. It also emphasises the need for GPs to work within their competence in the interests of their patients, and their professional duty of care.
https://www.bma.org.uk/advice/employment/gp-practices/quality-first/quality-first-guidance