Menu Home Search
01622 851197 Contact us

Social Media Guidance

Social Media Guidance

More and more people are using social media as their main form of communication and way of receiving news and information. This can be advantageous to practices as it can be used to promote services and get messages out to patients, but it also comes with many potential pitfalls if patients decide to use it as a forum to air negative views.

There is some excellent guidance available on all aspects of social media including how practices can develop their use of it, template practice policies and guidance for staff, and ways of handling situations when patients misuse social media.

BMA guidance is available at: https://www.bma.org.uk/advice/employment/ethics/social-media-guidance-for-doctors

RCGP have produced a social media highway code which is available at: http://www.rcgp.org.uk/social-media

Social media template policies for practices are available for practices who register with First Practice Management at: http://www.firstpracticemanagement.co.uk/

ACAS also provide useful guidance relating to staff at: http://www.acas.org.uk/index.aspx?articleid=3375

Updated on Tuesday, 19 December 2017, 517 views

Related guidance...

CWJ Employment Law template contracts and policies

Clarkson Wright & Jakes have recently reviewed and updated the template contracts and policies to ensure they comply fully with current...

Summary Care Records

Guidance is available from the Health and Social Care Information Centre (formerly NHS Connecting for Health) to support practices...

CQC guidance on agreed principles for defibrillators, oxygen and oximeters

CQC guidance on agreed principles for defibrillators, oxygen and oximeters It is important that practices are able to respond...

GMC Good Medical Practice Guidance

The GMC provide guidance about fundamental ethical principles that most doctors will use every day, like Consent and Confidentiality....

Dealing with unfair comments on websites

With the ever increasing use of the internet being used by the public to comment about specific service providers and members of staff....

Extension of NHS Seasonal Influenza Vaccination to include Social Care Workers Update 20th November 2017

Please see attached letter from NHS England following the announcement that in the 2017/18 flu season it will support the delivery of...

DWP Update: Fit for Work (March 2016)

Please find below the latest Department for Work & Pensions (DWP) updates for cascade to GP colleagues: Fit for Work What is Fit for...

COVID-19 FAQs

Prescriptions Practices should not change their repeat prescription durations or support patients trying to stockpile as these actions...

Dealing with difficult patients & Removal of Patients from GP Lists

Kent LMC Advice Please read the GPC Guidance before deciding how to proceed to remove a patient. The LMC advice builds on the GPC...

Workforce

BAME and Covid-19 Emerging data indicates that people from Black, Asian and Minority Ethnic (BAME) backgrounds are being...