Job Details
CARE COORDINATOR
15.5 hours per week
Monday 9 – 12.30 and 1 – 6pm
Wednesday 6.30 – 8pm (improved access)
Friday 9 – 12.30 and 1 – 6.15pm
A care coordinator role provides extra time, capacity and expertise to support patients in preparing for or in following-up clinical conversations they have with primary care professionals. They will work closely with GP and other primary care professionals to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers ensuring that their changing needs are addressed in a safe and efficient way.
Key role of requirements but not exclusive
- Proactively identifying and working with a cohort of patients to support their personalised care requirements, using the available decision support aids.
- Bring together all of patients identified care and support needs and explore their options to meet these into a single personalised care and support plan.
- Help patients to manage their needs, answering their queries and supporting them to make appropriate appointments with the right organisation.
- Working alongside the PCN social prescriber helping patients take up training and employment and help patients’ access appropriate benefits where eligible.
- Ensure that patients have good quality information to help them make choices about their care.
- Support patients with their health and wellbeing, including assisting patients to access their personal health budgets where appropriate.
- Provide coordination and navigation for people and their carers across health and care services.
- Support the coordination and delivery of MDTs within the PCN.