Job Details
About the role
Kingsnorth Medical Practice has an exciting opportunity to recruit a full-time Pharmacy Technician to join our friendly, supportive and dynamic team.
The successful candidate must be empathetic and patient-focused, highly organised and detail-oriented, with the confidence to communicate effectively with patients and work both independently and as part of a multidisciplinary team.
Main duties of this role include:
• Supporting the safe and effective management of repeat prescriptions.
• Undertaking medication reviews and medicines reconciliation following hospital discharge.
• Supporting structured medication reviews and improving patient outcomes.
• Ensuring prescriptions are accurate and compliant with practice protocols and current guidelines.
• Liaising with GPs and other healthcare professionals regarding medication queries and optimisation.
• Patient counselling and responding to patient queries in a professional and timely manner.
• Promoting safe, cost-effective prescribing and supporting medicines optimisation.
• Monitoring medication usage to identify potential over- or under-ordering.
• Identifying and escalating discrepancies or clinical concerns appropriately.
• Maintaining accurate and up-to-date patient records.
• Assisting with prescription audits and quality improvement initiatives.
• Processing prescription claims
• Undertaking administrative tasks to support the smooth running of the practice.
About Us
Kingsnorth Medical Practice is rated ‘outstanding’ by the Care Quality Commission and recognised as one of the top 100 practices in the UK. Situated in a semi-rural community, Kingsnorth Medical Practice strives to provide excellent care, closer to home, serving over 12,500 patients.
We are a supportive, friendly and sociable practice led by four experienced GP partners and supported by a caring and skilled multidisciplinary team. We take pride in our proactive and innovative work to provide the best possible care for our patients. We are invested in supporting our staff through training, development opportunities, and career progression.
Person Specification
Essential
• Qualified Pharmacy Technician with current registration with the General Pharmaceutical Council (GPhC).
• GCSE English and Mathematics (or equivalent) grade C/4 or above.
• Strong attention to detail and accuracy.
• Excellent communication skills with a clear and polite telephone manner.
• Competent IT literacy.
• Effective time management and organisational skills.
• Empathetic, patient-focused approach.
• Self-motivated, proactive, and able to work independently.
• Professional understanding of confidentiality.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service (DBS) check.
Desirable
• Previous experience working in primary care or GP practice.
• Experience using EMIS or other clinical systems.
• Experience in medicines optimisation or medication review processes.