Job Details
Working Pattern – Shift 1: 15.25 hours per week – Tuesday 8am and 6:30pm
and Thursday 8am – 1:15pm
Working Pattern – Shift 2: 10.25 hours per week – Wednesday 8am – 1:15pm
and Friday 1:30pm – 6:30pm
Job Summary:
The Wellcome Practice is looking for 2 enthusiastic Receptionists with excellent interpersonal, customer service and organisational skills to join our reception team.
Main duties of the role:
Applicants will need to work both on a busy reception desk dealing with patients over the telephone and face to face, booking and cancelling appointments, guiding patients to use the online consultation tool and also work at the back of reception performing administration tasks, dealing with prescription requests and assisting the triaging doctor with online consultations.
Previous reception and/or customer service skills and knowledge of Emis Web are desirable, but full training will be given.
Overview of our organisation:
The Wellcome Practice has a patient list size of approx. 10,900 patients.
We are a busy GP Practice, with a fun and energetic team.
NHS Pension Scheme available.