Job Details
Len Valley Practice
Job Summary:
Len Valley Practice is looking for a friendly, reliable and organised Receptionist & Prescription Clerk to join our busy practice team.
This is a varied role combining front-of-house reception duties with prescription administration. The successful applicant will provide a friendly and professional service to patients both face to face and over the telephone, while also supporting the safe and accurate processing of repeat prescriptions.
Previous experience in General Practice or healthcare would be desirable but is not essential. We are looking for someone with excellent communication and customer service skills, good attention to detail and the ability to remain calm and organised in a busy environment. Full training and support will be provided.
Main duties of the role:
The successful applicant will work across both reception and prescription administration.
Reception duties will include welcoming and assisting patients, answering telephone calls, booking and cancelling appointments, recording messages and requests, assisting with new patient registrations, processing correspondence and supporting general administrative duties.
Prescription duties will include processing repeat prescription requests, printing prescriptions and medication labels, liaising with GPs, pharmacists and other healthcare professionals regarding prescription queries, preparing delivery schedules and supporting general dispensary administration.
The role will require the successful applicant to use EMIS Web and other practice systems, maintain accurate patient records and ensure all work is completed in accordance with practice procedures and confidentiality requirements.
The successful applicant will need to be flexible and able to prioritise competing demands while maintaining a professional and caring approach to patients.
Overview of our organisation:
Len Valley Practice is a busy GP training practice serving patients across Lenham, Harrietsham and the surrounding areas.
We are a friendly and supportive practice with a multidisciplinary team, committed to providing safe, high-quality and patient-centred care to our local community.
This is an excellent opportunity for someone looking for a varied role within primary care, with the opportunity to develop their skills across both reception and prescription administration.
NHS Pension Scheme available.