Job Details
We are looking for a friendly, organised and reliable Part-Time Receptionist to join our busy GP surgery on a maternity cover basis.
This is a patient-facing role, ideal for someone who works well under pressure and who enjoys working with people and can remain calm, discrete and professional in a fast-paced healthcare environment.
Key Responsibilities:
- Welcoming patients at reception
- Answering telephone calls and booking appointments
- Managing patient enquiries and directing them appropriately
- Updating patient records and handling confidential information in accordance with GDPR and NHS guidelines
- Supporting clinicians and the wider practice team as needed
About You:
- Excellent communication and interpersonal skills
- Confident using computers and clinical systems (experience with GP systems desirable but not essential)
- Well organised, dependable and able to multitask
- Ability to work effectively in a busy environment
- Professional, courteous and patient-focused approach
- Ability to maintain confidentiality at all times
- Previous reception or healthcare experience is an advantage
Hours: Part-time (days and hours to be agreed)
Contract: Maternity cover (fixed-term)
To apply, please send your CV and a brief covering note to lisa.felstead1@nhs.net