Practice Staff
Employee Assistance Programme (EAP)
All staff employed by practices in Kent and Medway are able to access the Employee Assistance Programme (EAP). This is provided by Health Assured. It is a confidential employee benefit designed to help primary care colleagues deal with personal and professional problems that could be affecting their home life or work life, health and general wellbeing. The Health Assured EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues including:
- a 24/7/365 confidential helpline
- up to six sessions of face-to-face, structured telephone or online counselling per employee per year
- medical information with nurses accessible by phone
- legal and financial information and support
- child and dependent care such as advice on caring for children, elderly relatives and disabled dependents, and searches for finding care homes, nurseries.
- Manager Consultancy and Support service for line managers
- 24/7 critical incident telephone support
- online help and advice - for issues such as alcohol/drugs, debt, family, bereavement, tax, childcare and dependant care advice
- access to Health Assured's Health and Wellbeing Portal which provides four week programmes, mini health checks, monthly webinars and fact sheets
- access to Health Assured's Health e-Hub app which provides unique content, relevant support and preventative wellness programmes straight from your phone
- You can contact Health Assured through their 24/7 confidential helpline on 0800 028 0199. - you just need to state which practice you are employed by. Health Assured's health and wellbeing portal is available through their website https://healthassuredeap.co.uk You will need to log in using these details: Username: Kent Medway Password: CCG
Wellbeing & Resilience Toolkit
This is a free online Resilience toolkit from Beyond Coaching for all NHS employees.
Looking after you too
NHS support on helping you manage your own health and wellbeing whilst looking after others.
A Looking after you Primay Care Coaching Service is also available, details of which can be found here: NHS England » Looking after you: confidential coaching and support for the primary care workforce
NHS Every Mind Matters
Information includes staying well at home, and coping with children being off school, as well as the challenges of working remotely.
Release the Pressure
Free expert advice from trained counsellors is available for every mental health concern, including:
- anxiety
- depression
- low self-esteem
- money worries
- relationship troubles
- stress
- suicidal thoughts.
Wider support
There are a range of support offers and resources in place for our NHS colleagues which suit a range of different health and wellbeing needs, including fitness, financial and more.
Kent & Medway Primary Care Training Hub
Supporting Primary Care Staff - There are a lot of resources available to help support a Primary Care workforce often faced with stress and challenges. Click on the link above to see the options to suit all wellbeing needs, including practical information to provide tips and guidance.