BMA Guidance: NHS Complaints Procedure
This link offers guidance and support to doctors who have had a complaint made against them by a patient.
Kent LMC Complaints Handling Resource Pack (Updated 2020)
Please download and print leaflets and posters as required.
Local Autjhority Social...
Kent LMC Advice
Please read the GPC Guidance before deciding how to proceed to remove a patient. The LMC advice builds on the GPC guidance with some suggested standard processes and letters that you can adopt. Also attached is a suggested Practice Charter that should be part of your practice...
CCGs have established new email addresses for reporting breaches of the interface standards for both hospital and community contracts.
For all EKHUFT GP liaison issues: ekh-tr.gpinfo@nhs.net
For IC24 quality concerns: quality.ic24@nhs.net.
For KMPT Clinical Queries:...
