Practices must have a well-publicised complaints process or the handling and consideration of complaints. This may include:
information on the practice website
a leaflet and poster which is the simple version of the policy
a full working policy for practice staff reflecting the Regulations and...
Kent LMC Advice
Please read the GPC Guidance before deciding how to proceed to remove a patient. The LMC advice builds on the GPC guidance with some suggested standard processes and letters that you can adopt. Also attached is a suggested Practice Charter that should be part of your practice...
CCGs have established new email addresses for reporting breaches of the interface standards for both hospital and community contracts.
For all EKHUFT GP liaison issues: ekh-tr.gpinfo@nhs.net
For IC24 quality concerns: quality.ic24@nhs.net.
For KMPT Clinical Queries:...
