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Complaints

BMA Guidance: NHS Complaints Procedure
This link offers guidance and support to doctors who have had a complaint made against them by a patient.

Kent LMC Complaints Handling Resource Pack (Updated 2020)
Please download and print leaflets and posters as required.

MDU Guidance: I've had a complaint

MDDUS: Complaints - Core Principles

Medical Protection: Dealing with Complaints

NHS Choices Guidance: Managing Patient Feedback

Parliamentary and Health Service Ombudsman: Principles for Remedy

 

Updated on Tuesday, 15 February 2022, 237 views

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