Menu Home Search
01622 851197 Contact us

Abuse in General Practice Toolkit

Abuse: Not in a day's work 

Yesterday (15 November), the CCG launched a Kent and Medway system-wide campaign aimed at reducing the level of abuse faced by NHS staff.

The campaign, called "Not in a day’s work", includes an open letter signed by Kent Local Medical Committee and all acute, community and mental health trusts, as well as SECAmb. This has been posted on websites across the NHS in Kent and Medway and on social media.

In the letter, people are asked to be kind to NHS staff and recognise they are there to help, not be abused.

The campaign is accompanied by printed materials and social media and digital assets, which can be downloaded here.

It uses real voices from NHS professions from across the county, including staff from hospitals, community and mental health settings and GP practices to highlight the damage that abuse – both verbal and physical – can have.

Protecting yourself online

The BMA have also launched a toolkit for GPs, which covers:

  • practical steps to deal with online abuse and harassment
  • how to report abuse to social media platform providers
  • guidance on refusing to treat abusive patients
  • how and when to involve the police.

Doctors may also wish to access the BMA's  wellbeing services  

 

Updated on Wednesday, 15 December 2021, 1198 views

Related guidance...

Kent LMC Express Weekly Updated Aug-Dec 2022

Kent LMC Express: 19th December 2022 LMC Response to the General Practice Crisis, Advice for practices wishing to pause e-consult at...

Practice Staff

Talking Wellness COVID-19 pressures on the wider NHS brought national recognition that the mental health and wellbeing of health and...

Useful Links

The GP International Induction and Return to Practice Programmes (2021) Whether you have NHS experience or not, the NHS GP...

Kent LMC Weekly Update 17th April 2023

Welcome to this week's edition of the LMC Express. The local updates for this week include: Insights from NHS Resolution GPAS Update -...

Armed Forces Veteran Friendly Practice Scheme

In Kent & Medway it is estimated between 4-6% of our population are veterans. A veteran is anyone who has served at least one day in HM...

Digital Staff Bank

Kent & Medway ICS has chosen Lantum as a partner to create a system-wide, multidisciplinary staff bank. The digital staff bank will...

Kent LMC Weekly update: 27th March 2023

Welcome to this week's edition of the LMC Express. The local updates for this week include: IT Failure KMPT Community Mental Health...

Kent LMC Weekly Update: 3rd April 2023

Welcome to this week's edition of the LMC Express. The local updates for this week include: GP Contract 2023/24 Quality and Outcomes...

Kent LMC Weekly Update: 4th December 2023

Welcome to this week's edition of the LMC Express. The local updates for this week include: Reminder: Workforce and Wellbeing...

Kent LMC Weekly Update 24th April 2023

Welcome to this week's edition of the LMC Express. The local updates for this week include: Summary of Access Contract Changes...