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Mediation and Counselling Services

We regret to inform you, despite the LMC’s best efforts, that contracts for both counselling and mediation lapsed and there are no immediate plans for these services to be commissioned by NHSE.

We have detailed below organisation who provide services to practices - please bear in mind practices will have to bear costs for these services.


Tony Hamlin has over 20 years experience of mediation in a variety of environments including the NHS. He is registered as a workplace mediator with the Civil Mediation Council. He also trains mediators and provides courses in mediation skills. Additionally he is a sessional university lecturer in Civil and Commercial Mediation and a member of the panel of mediators with the Mediation Clinic at Canterbury Christ Church University. His principle services are:

  • Workplace Mediation
  • Employment Mediation
  • Commercial Mediation

For more complex situations including financial, employment and partnership disputes, Tony is able to work in conjunction with a team of mediators whose backgrounds include employment law, HR Consultancy and legally-qualified Commercial mediators. For further information or a confidential enquiry, please contact Tony Hamlin on 07729 367104 or

Terry Leigh is an experienced independent mediation consultant working in London and the South East. He helps to resolve conflicts mainly in the NHS but also a wide variety of other organisations. His two main services are:

  • Health Mediation - Resolving NHS complaints
  • Workplace Mediation - Resolving workplace conflicts

Terry has provided expert guidance on mediation to both local and national bodies. He has also published articles on mediation in accredited journals.

For further information or to discuss a possible case in confidence, please contact Terry Leigh on 01892 457 405 or




Dover Counselling Centre

Dover Counselling Centre is a charitable organisation that offers an Employee Counselling Service for organisations that contract with us for their staff, as well as Training and Consultation to businesses and other agencies throughout Kent and beyond. The Centre offers both face to face and telephone counselling to staff who can contact us by telephone or email.

For further information please email Angie Wiggins, General Manager at Dover Counselling Centre ( or, telephone 01304 204123 or visit


Staff Care Services

Staff Care Services offer a holistic approach to employee health. We are a service committed to promoting the physical, emotional and mental well being of our clients by providing professional health advice, counselling, coaching, training, consultancy and mediation services. We offer a proactive rather than reactive approach to staff welfare. Our specially designed Support Line Counselling packages allow flexibility when signing up to our full or ad hoc contracts to make sure you get the support you need and access to professional advice for your team. for details of the support line packages click here

For further information please visit or telephone 03000 411 411 during office hours; Monday – Friday 9.00am – 4.00pm. An answer phone operates outside these hours and staff respond to all contacts within one working day.

Updated on Wednesday, 14 February 2024, 3544 views

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